RBB-Personal Banker

 RBB-Personal Banker

HDFC Bank Ltd.

Satna, Madhya Pradesh

2 days agoFull–time

A. Sales: • Maintain Daily Sales Report • CH 106 and CH 104 Calling a. Structured bundled offering of Products and Services to the customer within the defined time line • Ensure quality new acquisition on SA and CA for Resident/Non Resident a. Walk Ins b. Portfolio c. Referrals(Friends/Family members/Associates) d. Attrition control i. Includes persuading the customer to continue and if required renew FDs ii. Deepen by cross selling sticky products like Demat, Bill Pay, Advisory. iii. Ensure quality of relationship while flagging. Should be capable of maintaining eligibility iv. Regular customer contact to establish needs of the customer and opportunities to cross-sell v. Monitor large amount movements and account closure from the deposit accounts and ensure that customer does not attrite vi. Ensure that the marketing analytics list on possible attrite, is called and retained • Penetration of Saving Accounts on non liability customers • Propagate the benefits of not being on DNC registration list in case a non-portfolio customer opts for it • Utilizing the sales resources (BDR/COEX) for optimal sales support • Penetration of FD to unique customers • Using Data-mine for cross-selling • Sales of various Credit Cards a. Activation b. Pitch for enhancement of limits c. Promote active usage of credit cards: Ensure that the customer avails of add-on card for his family members • Sales of Third Party Products to the customers a. MF/Insurance/RBI Bonds b. Ensure that requisite certifications are done (NISM V-A) • Sales of Asset Products • Disseminating product information • Activation: To ensure that all accounts savings and current account (non ABM branches) opened in the month are activated as per product definition at the end of the next month. All such accounts to maintain more than the required AMB • Activation of LTD a/cs: To ensure that all LTD accounts are activated and remain in the same state month on month. a. Maintain the list of active and inactive customers for both CA and SB and engage with the customers for balance build up and cross sell. b. Calling of customers who have not transacted and know the reasons. c. Escalate to BM / Product on any change in market situation / threat from competition due to which customers have stopped operations. • Corporate Salary: Calling on customers who transfer their salary a/cs to other banks immediately on credit a. To ensure such customers are engaged and brought back to bank fold b. To cross sell loan products with other banks for which such transfer may take place c. To cross sell investments to such customers by which they will tend to maintain balances • Calling on Large Value Attrition: a. Customers who have attrited over a certain value (as defined by product) for both savings and current accounts to be called and reasons ascertained b. To impress upon customers to make us the primary bankers and ensure that all funds are retained. • Enhancing customer wallet size a. Ensuring that customers make us their primary bank i. Knowing about where all the customer is currently banking and moving him to our Bank ii. Ensuring that customer scope is done and products targeted accordingly iii. Sales to family members and associates (all network) • Attrition control of customers a. Includes persuading the customer to continue and if required renew FDs b. Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite c. Ensure that the marketing analytics list on possible attrite, is called and retained B. Managing Classic Portfolio: • Manage the benchmark no. of customers in the portfolio • Extend Classic benefits to customers basis identification in eligibility lists/ LTR • Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio • By grouping them with their family members who already hold accounts with us • By grouping them with their family members post selling liability products to the family members, if they do not have banking relationship with us • Ensure that optimal levels of Income generating Product Group Holding (IPH) is reached • Ensure that within each customer group a minimum number of stipulated Income Generating products are sold • Ensure that the Customer Group profitability is achieved • Manage Band 1 and 2 customers and ensure that they are moved to Band 3 and above • Enhance Values within each of the customer groups • Online updation of CRMNext at every stage of customer contact on the portfolio • Proactively raising the eligible customers to the classic portfolio within the prescribed product product programme • Ensure that all classic customers within the portfolio are contacted • Usage of APT and data in CRM for effective call planning and review with BH / PBA(Pre call planning and post call review ) • Detailed updation of interaction to be captured in CRM , Tasks/ leads to be created , profiler to be updated on same day of interaction. C. Achievement of income plans and other benchmarks within portfolio: • Ensure that income plans for the month and year are duly met across products • Achieving of portfolio level benchmarks of and IPH • Income product to be sold to each group of the portfolio in the year • Ensure that the benchmark sales per month is met • Usage of net banking / Mobile banking , Billpay, RDFD penetration benchmark to be met • CEP to be met as per cycle • All customers to have valid mobile and email address D. Customer Service: • Ensure quality customer service is delivered • Recording complaints as per the specified process • Resolving all complaints received (self, branch, other units) within the stipulated TATs • Ensure appropriate customer communication on closures & copy of that to be filed. • Preventive complaint management • Asking for feedback from customers, who may not be complaining • Promoting all direct banking channels and ensuring that the customer is utilizing the same • Check back on recent customers registered to DBC channel and give any specific help required • Responsibility of opening the customer account within the TAT. E. Operations: • Ensure certification of documentation required for opening and maintaining customer accounts • Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc) • Maintaining Tatkal kits as per laid down process • As a locker custodian ensure that locker allotment and all other related operations is as per prescribed process • Includes managing standing instructions • Submission of daily e-schedule indicating the third party sales done • Updation of CRM for the asset leads generated • Updation of weed-out database on the portal • Ensure KYC norms are adhered to at all points of time • Ensure that 5-S norms are adhered to for individuals workstation • Opening of accounts under smart account mode

Deputy Registrar- HR

 Deputy Registrar- HR

AKS University

Satna, Madhya Pradesh (+1 other)

8 days agoFull–time

Registrar maintains the academic record of all students and plans and implements the registration process for classes. He or she works with other administrators to coordinate times and locations for class meetings and resolve scheduling conflicts. Other responsibilities include keeping records of all college classes and curriculum prerequisites, determining students' graduation eligibility, planning commencement activities and preparing information such as honors lists, transcripts and class rankings.,

Call Center Executive

 Call Center Executive

Satna Finance

Satna, Madhya Pradesh

4 days agoFull–time

Responsibilities:Contact potential or existing customers to inform them about a product or service using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the company's reputationGo the "extra mile" to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informationRequirements:Proven experience as telesales representative or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the phoneGood knowledge of relevant computer programs (e.g. CRM software) and telephone systemsAbility to learn about products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal... skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaints

E commerce Executive

 E commerce Executive

SEVEN CONSULTANCY

Satna, Madhya Pradesh (+1 other)

1 day agoFull–time

JOB DETAILSGood Verbal/written communication. Good analytical/computer skills (Excel skills, email writing)Analyze/Review data and research in various systems and tracking tools.Developing mentoring and coaching skills.Good knowledge on MICROSOFT OFFICE TOOL (Word, Excel).6Months TO 1Year experience in E-Commerce Industry.Good to have people from Snapdeal, Amazon, Filpkart.FUNCTIONAL AREAobs for E-Commerce Executive in Madhya Pradesh, Jobs for E-Commerce Executive in Satna in E-commerce Industries, jobs for E-Commerce Executive, jobs for E-Commerce Executive in E-commerce industry in Madhya Pradesh, Jobs in Satna, Jobs in Madhya Pradesh, E-Commerce Executive recruitment agency in Satna, ecommerce, ecommerce website, ecommerce platforms, ecommerce business, ecommerce jobs, e-commerce software, E-commerce, E-commerce recruitment agencies in Satna, E-commerce Placement agencies in Satna, E-commerce recruitment agencies in Madhya Pradesh, E-commerce Placement agencies in Madhya Pradesh E-commerce recruitment agencies in India, E-commerce Placement agencies in India, placement consultancy in Satna, best placement consultancy in Satna top placement consultancy in Satna, placement consultancy in India, best placement consultancy in India, top placement consultancy in India

Job in Indore Under NEEM program

 *Urgent requirement for Pinnacle Industries Ltd. Sulawad sec-03 Und Under NEEM program* er NEEM program*

*(Only for male Candidates)*                

*Qualification:-*

 *ITI-Fitter*

*Stipend-Rs. 9000/-Month*            

*Attendance bonus-Rs. 750/- per month*  

*(Canteen Facility Available)*

*Age limit* *18 to 35 Year*    

*Interview Date-* *12/08/2020*

*13/08/2020*

*14/08/2020*

*Interview time - 7:30AM*

*Address- *Pinnacle Industries,Near of Force Motors Sec-01 Pithampur, Dist. Dhar (MP)*

 

Contact:- 

*Bajrang Chouriya*

*8085766290*

*Vivek Sharma*

*8319457254*

*Chandan Bunkar*

*8461866800*

Business Development Manager

 Business Development Manager

Fewerclicks Software

Indore, Madhya Pradesh (+1 other)

1 day agoFull–time

More than 5 years of Experience in generating sales from online bidding platforms especially Upwork, Guru, LinkedIn, and Facebook. Excellent verbal and written communication skills. Good technical understanding of Web & Mobile Development technologies. Target Oriented, Business presentation, Proposal writing, Strategy planner, and Passion for business development and its best practices.

Asst. Manager / Manager - Operations

 Asst. Manager / Manager - Operations

Centre For Sight

Indore, Madhya Pradesh

7 days agoFull–time

Job Description Job Title:Asst. Manager / Manager - Operations Category:Operations Location:Indore Responsible For Job Description Designation: Asst. Manager / Manager - Operations Quality Related: • To Check for the completion of all the registers maintained in Counseling, Lab and Operation Theatre • To Check all documentation regarding infection control with Infection control Coordinator • All OT culture reports to be communicated to Infection control coordinator IPD & Counseling Coordination: • To ensure that all the patient files are prepared one day before the surgery with all the required documents attached in it. • To ensure that the OT list is prepared on time (latest by 5:00 PM one day prior to the surgeries) • To check whether all the surgery patients along with the treating surgeon and anesthetist are informed about the Surgery timings latest by 5:00 PM • To ensure proper follow-up of re-scheduled and cancelled surgeries. • To update any faults done at OT floor in the complaint register kept at the OT Floor. • To coordinate for any blocks depending on the Doctor OT schedule • To counter check the OT list from I-care regarding correct eye, Lens and its package details • To check for the daily completion of patient IPD file with all the documents as mentioned in the MRD checklist form • Checking for the completion of OT notes / surgical safety checklist in the patient file • To Daily counter check and sign the MRD Register kept with the MRD person. Patient Handling in OPD: • To ensure that the patients are properly handled over by the PCCs • To ensure that the international patients are taken care of • To ensure that blocks have been put in the OPD & OT depending upon the doctors availability in centre Stores • Handling & Maintaining Inventory • MIS reporting to Central Stores. • Preparing & Sending monthly requisitions to Central Stores • Keeping track – damages/expiry/return to vendors etc. Admin & HR Related • Managing technical, clerical, administrative & clinical staff • Monitoring the leaves & attendance of the staff • Ensure that the company’s Code of conduct is followed & discipline is maintained in the centre • Grievance handling Maintenance & Centre up-keep • Ensure the House Keeping, and other administration related activities e.g. AC/generator/electrical/water etc