Sr. Salesforce Administrator

 Sr. Salesforce Administrator

Align Technology

Hyderabad, Telangana

2 days agoFull–time

Join a team that is transforming smiles, changing lives. AtAlign Technology, we believe a great smile can truly transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our teams are constantly pushing the boundaries of what’s possible. Ready to join us? About this opportunity We are now looking for a Salesforce Administrator as part of the growing Commercial Excellence team in EMEA, based in Hyderabad. The Salesforce Administrator would be responsible to provide administrative support to the EMEA Commercial teams for user setup, right permissions, visibility, Account and territory management, Reporting requirements. The success of this position will be measured by the speed and quality of support provided to the commercial team. The ideal candidate is expected to have proven extensive experience of administrating salesforce for enterprise organisation. In this role, you will… • Serve as primary system administrator for the regional Salesforce.com environment with 1000+ users • Work in close collaboration with EMEA commercial teams and provide administrative support • Manage Salesforce user setup and security including roles, profiles, sharing rules, queues and groups • Own periodic activities such as Target setting, Territory Management and accounts, orders ownership • Build custom reports, Dashboards as requested by regional teams. • Be a champion of Salesforce Best Practice and contribute to improve them. • Manage operational requests including customer master data, Territory assignments, Visibility of records and individual views, and troubleshoot issues • Help in providing support to SalesForce.com end users • Maintain database integrity and accuracy (cleansing and duplicate record management) • Work with the development teams to evaluate new releases of Salesforce • Administer KPI and related reporting for the sales group • Improve and/or create new Processes to support the Sales & Marketing teams • Write down SOP & Knowledge base on how to use salesforce (training perspective) and how to load data in salesforce (admin perspective) Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility. In this role, you’ll need… • Strong analytical and problem-solving skills with a keen eye for detail • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs • Must be able to manage many moving parts and details at once • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards • Must demonstrate ability to communicate effectively at all levels of the organization • Ability to prioritize, coordinate multiple projects and competing work demands. • Be a Self-Starter, ability to work independently and be self-motivated • Excellent verbal and written communication skills • Positive interpersonal skills, including the ability to establish and maintain cooperative, courteous working relationships with key stakeholders • Ability to maintain confidentiality of information regarding company financial and other information. EDUCATION and EXPERIENCE • BS/MS degree or equivalent years of experience • Approximately 8+ years of overall software development experience, preferably secure, scalable cloud solutions • Good exposure on Salesforce Sales cloud modules and functional use cases • Around 3+ year’s proven experience in SFDC administration including utilization of Salesforce platform • Proficiency in Salesforce configuration • Experience in large scale SFDC implementation • Salesforce Administrator Certifications is must • Advanced skills in Microsoft Excel (Vlookup, IndexMatch, Pivot table, conditional formatting, etc) – PowerPoint and Word; Office 365/Microsoft Teams • Experience in implementation, training and documentation • Proven ability to facilitate and measure user adoption. • Strong understanding of Salesforce.com best practices and functionality • Strong data management abilities • Previous experience working in a SCRUM or agile environment preferred • Experience working with Cross-functional and multicultural teams Nice to have: • Good working knowledge on Service Cloud and CPQ solutions. • Knowledge on Health cloud is a plus. • Power BI Sound like a good fit? Great! Click the Apply button to let us know you are interested. Not the right fit? You can join our Talent Community to receive notifications of new job postings in your desired career area or can click on the "Share Job" social media buttons to share this opportunity with others in your network. About Align Align Technology is a publicly traded medical device company that is changing lives through better smiles. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials. By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work. Align Technology is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We also respect your privacy. Please review our Applicant Privacy Policies for additional information